Your privacy matters to us. This Privacy Policy explains what personal information we collect when you use the ceo game platform, how we use it, and the steps we take to keep it secure for every Filipino player.
When you register for an account on ceo game, we collect the personal details you submit through the registration form — including your full name, date of birth, email address, mobile number, and preferred payment method. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years, and set up your account correctly. We also collect any additional details you voluntarily provide when contacting our support team, updating your profile, or completing identity verification steps requested under Philippine regulations.
All information you submit is stored securely and used only for the purposes described in this Privacy Policy. We do not collect more personal data than is necessary to operate your account and deliver our services to you as a player based in the Philippines.
When you access the ceo game platform — whether through a mobile browser or the app — we automatically collect certain technical data about your device and session. This includes your IP address, device type, operating system, browser version, pages visited, time spent on each page, and the actions you take within the platform. This data helps us understand how players use our services, identify and fix technical issues quickly, and improve the overall experience for Filipino users.
We may also use cookies and similar tracking technologies to remember your preferences and keep your session active. You can manage cookie settings through your browser, though disabling certain cookies may affect how some features of the platform function. We do not use tracking technologies to serve third-party advertising or to sell your behavioural data to outside parties.
To process deposits and withdrawals in Philippine Peso (PHP), we collect transaction-related information such as your chosen payment method (GCash, Maya, or local bank transfer), transaction amounts, timestamps, and reference numbers. This data is necessary to complete your financial transactions accurately, maintain proper records as required by Philippine financial regulations, and investigate any disputes or discrepancies that may arise.
We do not store full payment credentials such as complete bank account numbers or e-wallet PINs on our servers. Payment processing is handled through secure, encrypted channels, and sensitive financial data is managed in accordance with applicable data protection and anti-money laundering requirements in the Philippines.
We use your registration details to create and maintain your account, verify your identity, process login requests, and communicate important account-related updates. This includes sending you notifications about your account status, security alerts, and any changes to our terms or policies that affect you as a player.
Transaction data is used to process your deposits and withdrawals accurately and on time, to maintain financial records as required by Philippine law, and to investigate any payment disputes. We may also use this data to detect and prevent fraudulent activity on your account.
Automatically collected usage data helps us understand which features Filipino players use most, where technical issues occur, and how we can make the platform faster and more enjoyable. This analysis is carried out on aggregated or anonymised data wherever possible, so individual players are not singled out.
We use account activity data to support our responsible gaming commitments — including monitoring for signs of problem gambling, applying self-exclusion requests, and ensuring that players who have set limits are protected. Visit our Responsible Gaming page for more details on the tools available to you.
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share limited data with trusted service providers who assist us in operating the platform — such as payment processors and identity verification partners — but only to the extent necessary to deliver those services. All third-party partners are required to handle your data in accordance with applicable Philippine data protection laws and our own data security standards.
We may also disclose personal information when required to do so by law, court order, or a request from a Philippine regulatory authority. In such cases, we will only share the minimum information necessary to comply with the legal obligation, and we will notify you where permitted by law.
As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173). These rights include the right to access the personal information we hold about you, the right to correct inaccurate data, the right to object to certain types of processing, and the right to request deletion of your data subject to our legal obligations. To exercise any of these rights, contact our support team using the details provided in the footer of this page.
Request a copy of the personal data we hold about your account.
Ask us to update or correct any inaccurate information on your account.
Request deletion of your data, subject to our legal retention obligations.
Object to processing of your data for certain purposes where permitted by law.
Receive your data in a structured, commonly used format where applicable.
Lodge a complaint with the National Privacy Commission of the Philippines.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine laws. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically so you stay informed about how your personal data is being handled. Continued use of the ceo game platform after any update constitutes your acceptance of the revised policy.
If you have any questions about this Privacy Policy or how your data is used, please visit our FAQ page or reach our support team at the contact details shown in the footer. We are committed to responding to all data-related enquiries promptly and transparently.
Now that you know how ceo game protects your personal data, join thousands of Filipino players already enjoying sports betting, bingo, and more — safely and securely.